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SUPPORT & FAQ'S

If you run into any obstacles throughout your journey, please contact us at support@fitkidrichkid.com.

We do our best to respond to all requests within 24 hours, if not sooner. Our goal is to give you the best experience as possible.

How do I sign up for the mentorship call?

Just head on over to the Mentorship Training page, and click the provided link at the top of the page to register for the next upcoming call.

After you’ve registered you will receive an email confirmation with details for the call, including your pin number.

 

How do I join the mentorship call using Skype?

Check out the video tutorial, as well as the Mentorship Training page for more helpful tips on joining us on the call.

What are some tools and resources that you recommend?

 

Is it true that there’s a private Accelerate Your Escape Facebook group?

Yes there is, and I’ve got to be honest — It’s where the party is at these days! You should have received an invitation to it in your inbox, but if you haven’t you can still join by clicking “Join Group” on the upper right corner of this page.

Purchases & Refunds

What if I want a refund?

If you decide that Accelerate Your Escape isn’t a good fit for you and you want a refund, it is required that you first submit your homework from the first module within 30 days of joining the program. There are no refunds after the 30-day period.
Just as a reminder, your Accelerate Your Escape membership is not a subscription, but a payment plan you’ve agreed upon that requires your full completion.

How long do I have access to Accelerate Your Escape?

FOREVER! Seriously, so long as Accelerate Your Escape exists you will always have access to the modules. Even if there are upgrades, additions or changes you’ll have access for life — free of charge. Ain’t life grand?!

What if I want to move forward and get access to the next module?

If you are on Month 1, we encourage you to send in your homework along with your request for accountability purposes. Otherwise, if you want to get early access to the next module just send in your request to support@fitkidrichkid.com and we’ll make sure you get access to it.

I need help! What can I do to get feedback?

There are 3 things you can do to get feedback as you go through Trailblazer.

1. Join us on the next mentorship call.
This is the BEST way to get some one-on-one time and feedback directly from Jonathan. He’ll hear out your question and help get you “unstuck” and back on the trail.

You can ask him anything. Seriously. (Alright, except to review your website. We unfortunately don’t have enough time during the mentorship calls to evaluate an entire site.)

Unable to make it to the call? Just send your question in advance to support@fitkidrichkid .com and I’ll make sure your question gets answered by Jonathan on the call. Within 48 hours, we’ll send out the recording so you can hear his response.

2. Post on the forums or Facebook group.
Our community is made up of supportive and brilliant members that would be more than happy to help you. Chances are, they’ve been where you are right now and have a lot of wisdom to share!

3. Email us at support@fitkidrichkid.com
I’m your Trail Guide throughout your journey, and am always ready to help in any way I can. Just let me know what you are working on, and I’ll respond as soon as possible.

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